I guess I’m quite a fussy customer because I belief that everyone deserves to get the best service, or at least equal to anyone else who pays the same price.
IT gadget service provider:
In my previous post I mentioned that my keyboard wasn’t working and apparently, I had to send it twice. Today, I went to collect my laptop and albeit the buttons are softer now, the space-bar key is still not working properly. The technician said that it couldn’t be help. I am mad. But I’ve lost hope for them. I plan to go to the center and ask for their second opinion.
I went to this established private dermatology clinic. You can see their advertisements on highway billboards. They were on TV and tabloids too. God, they left such a great first impression.
I traveled for over an hour to consult the founder. Alas, I was given very bad consultation. Mind that I didn’t tell the doctor that I’ve actually seen another specialist because I didn’t want to influence his decision.
M: Hi doc. I’ve got a condition. I went to GP and they prescribed me with such-and-such treatment. But it’s getting worse now and I couldn’t take it anymore.
D: Oh, how long has it been? Where else do you have it? Is there any trigger? Oh, this might be this condition.
M: Can you explain it to me, please?
D: Urm, it’s a skin disease. Many people have it.
M: How did that happen?
D: Well, it’s when your skin replenishes fast.
I didn’t like the consultation. He didn’t bother to tell me anything. I had to ask him everything. I paid him hundreds for such a lousy service. He prescribed me with a very strong medications because every time I apply the cream, my skin shrinks (you know the thing you have when you’re in pool for too long). That was the last time I went to see him. Now, whenever people ask me about the clinic, I told them to forget it.
I had clogged ear. I went to a clinic and they weren’t solving my problem. So, I went to see a specialist. Everything was fine until the doctor went overboard with his conversation.
D: Are you still a student?
D: You’re quite old to be a student. What are you studying?
M: -my course-
D: That’s a boring course. What’s your job perspective? Shouldn’t you have graduated. (counting with his finger) Yep, if it’s a 4-year program, you should’ve graduated few years ago. Did you started late?
M: (I was already annoyed) Yes, I did. I can become this and that.
D: Oh dear, that’s really boring – stuck in a room for long time. Uffffff… It’s really is boring, innit?
Mind that he repeated the word “boring” a few times. It really got onto my nerves. But I had to hold it in cause I need him to suck the water out of my ear.
I really don’t understand why would a person, so educated, be so ignorant. I am your patient, the hospital’s customer. I paid for the service and did no wrong to you whatsoever.
Here’s what I have to say:
Regardless of who we are, we have to respect others. Everyone makes their own choice because it’s their life. Not everyone enjoys being a doctor; be in medical school for 5 years, getting tortured for 2 years, having limited time with the loved ones and losing a few more years to build the career. Some people may even view being a medical practitioner as something lousy, nerdy and pitiful. The way we see life is not the same with everyone. I respect the profession, in fact any profession. I was taught to respect everyone not just someone.
Here’s a piece of advise for myself, and others.
Don’t get trailed when you are at the top because who knows when things are going to tumble. Don’t brag when you have everything because it won’t last. Don’t belittle others because one day, you might be working for that person.
Until then, may peace be upon you.